-
Services
-
Information
-
Bonus programs
-
Language | EN
-
Личный кабинет
If you travel using regular NordStar Airlines flights with large quantity of luggage that exceeds free luggage allowance for your tariff level, we recommend you to use Prepaid Luggage service and pay for excess luggage at more favorable rates.
Advantages
Discount system
before the flight departure
before the flight departure
3 hours before the flight departure
Excess luggage cost calculation
You can calculate the cost of extra baggage by yourself using the
online baggage calculator.
Confirmation of the service
Prepaid Luggage service can be confirmed on the Airline website or at a ticket agency:
When buying an air ticket
After buying an air ticket through the My orders service
Via the Airline Contact centre
At the airport and in ticketing agencies
Additional information
The “Prepaid Baggage” service is subject to refund in full if it has not been provided to the passenger:
- In case of voluntary refusal of the passenger from service.
- In case of voluntary refusal of the passenger from transportation.
- In case of involuntary refusal of the passenger from transportation.
- In case of flight cancellation and impossibility to provide the service.
- In case of the carrier’s unilateral termination of the air carriage agreement.
When a passenger applies for money refund for Prepaid Baggage service, the passenger must fill in the return application.
You can get additional information about the terms of the service provision by calling NordStar Airlines contact center – 8-800-700-8-007.
Join us
Mobile app
