In accordance with the Rules for the Air Transportation of Passengers and Baggage on NordStar Airlines flights, adult passengers are allowed to carry pets (birds).
A passenger traveling with an animal must have and present at check-in valid documents (certificates) on the health of the animal, issued by the competent authorities in the field of veterinary medicine.
The service is available when booking tickets for all flights of NordStar Airlines and is paid at the airport of departure, when checking in for the flight.
You can book the service of transporting pets in the aircraft cabin if:
You can book the service of transporting pets in the aircraft cabin in a separate passenger seat next to the owner if:
If your pet (including container or cage) weighs up to 50 kg, it can be transported in the baggage compartment of the aircraft.
Guide dogs accompanying visually impaired (hearing) passengers are transported in the aircraft cabin free of charge in excess of the free baggage allowance, subject to appropriate training.
The training of a guide dog is certified by a certificate, provided that such a dog has a collar, a muzzle and is tied at the owner's feet.
Transportation of a service dog in the cabin of an aircraft may be carried out upon presentation of a document confirming that the passenger accompanying the service dog is an employee of the canine service of the federal executive body, and a document confirming the special training of the service dog.
A service dog transported in the cabin of an aircraft must have a collar, a muzzle and be tied to a seat at the feet of the passenger who accompanies it.
Transportation of dangerous breeds of dogs can only be carried out in special cages with a reinforced structure and only in the cargo hold. It is not allowed to transport such breeds of dogs without the owner's accompaniment.
List of dog breeds that are dangerous*:
Transportation of animals (birds) as checked baggage is carried out under the following conditions:
|Air temperature on earth||Air temperature in the baggage and cargo compartments of the aircraft|
|Below 0°C||From -3°C before 1°C|
|From 0°C before 32°C||From 1°C before 11°C|
|Above 32°C||From 7°C before 21°C|
Containers used to transport animals increase the temperature that animals experience inside. If the exact magnitude of the temperature rise is not known, an increase of 6°C should be assumed.
In view of the foregoing, when making a decision on the transportation of an animal (bird) as checked baggage, please take into account the above conditions and rules for the transportation of an animal (bird) and its transportation to (from) the aircraft when loading and unloading baggage.
When deciding to transport an animal (bird) as checked baggage, the passenger assumes full responsibility for the animal (bird) and its condition as a result of the above conditions of air transportation from the moment the animal (bird) is checked in baggage until the moment the animal (bird) is released ) at the arrival airport.
The airline is not responsible for any harm to the life and health of an animal (bird) caused by the above conditions of air transportation from the moment the animal (bird) is checked in as baggage until the moment the animal (bird) is released at the airport of arrival.
Acceptance for transportation of pets (birds) is made on the condition that the passenger takes full responsibility for them. NordStar Airlines is not responsible for the injury, loss, illness or death of an animal (bird), as well as refusal to import (or transport) them into (through) the country (territory) during international air transportation.
The passenger is obliged to comply with all the requirements of the NordStar airline, reimburse the airline for losses and additional costs that may arise during the transportation of the animal (bird).
If your pet (including container or cage) weighs more than 30 kg and you plan to travel on a charter flight with NordStar Airlines, the pet transportation service is not available.