Services
Flight Check-in
Save time and choose a convenient place
Extra baggage
Extra baggage at a special price
Unaccompanied minor
Sending a child on a trip is easy!
Aeroexpress
Road to the airport without traffic jams
Seat selection
Make your flight as comfortable as possible
Transfer
Comfortable trip from the airport home
Business Lounge
Spend time before departure with comfort
My Travel Card
Fly on business and not only
Meals on board
Order extra food before departure
Cargo transportation
We always have a place for your cargo!
Transportation of animals
On a journey with your pet
Insurance
Insurance of passengers during the flight
Express Mail
Fast delivery of your correspondence
Information
About Us
NordStar Airlines
News
Aircraft Fleet
Representative Office
Route Map
Partner Airlines
In-flight Magazine
Safety and quality
Privacy Policy
Feedback
Contacts
For Passengers
Special Offers
Flights Schedule
Online board of flights
Conditions of carriage
Baggage
Fare Conditions
Classes of Service
Passengers with reduced mobility
Regulations for entry into Norilsk
Aviation Security
FAQ
For Partners
For advertisers
Procurement process
Air ticket
My orders
Payment
Air ticket refund
Bonus programs
Easy to Fly!
"Easy to Fly" program
About the program
Sign in
Collecting miles
Using miles
Statuses and privileges
The program rules
Log in
My account
Account number or E-mail
Password
Log in
Sign in
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Services
Information
Bonus programs
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Личный кабинет
Back
Services
Flight Check-in
Extra baggage
Aeroexpress
Unaccompanied minor
My Travel Card
Seat selection
Transfer
Transportation of animals
Cargo transportation
Meals on board
Insurance
Business Lounge
Express Mail
Back
Information
About Us
For Passengers
For Partners
Air ticket
Information
About Us
NordStar Airlines
News
Aircraft Fleet
Representative Office
Route Map
Partner Airlines
In-flight Magazine
Safety and quality
Privacy Policy
Feedback
Contacts
Information
For Passengers
Special Offers
Flights Schedule
Online board of flights
Conditions of carriage
Baggage
Fare Conditions
Classes of Service
Passengers with reduced mobility
Regulations for entry into Norilsk
Aviation Security
FAQ
Information
For Partners
For advertisers
Procurement process
Information
Air ticket
My orders
Payment
Air ticket refund
Back
Bonus programs
"Easy to Fly" program
Bonus programs
"Easy to Fly" program
About the program
Sign in
Collecting miles
Using miles
Statuses and privileges
The program rules
Back
Language
Russian
Chinese
English
Main
Regulations for air transportation
Regulations for air transportation
Contents
General provisions
Reservation of passenger, baggage, cargo transportation
Documents issue for passenger, baggage, cargo transportation
Rights and obligations of the carrier and a passenger
Termination of a passenger air transportation agreement, cargo transportation agreement
Ticket
Schedule, schedule change, flight delay and cancellation, transportation route, transportation route alteration
Air transportation and passengers service
Transportation of specific categories of passengers
Passengers’ stop-over along transportation route
Transportation of passengers on privileged terms
Baggage transportation
Peculiarities of transportation of certain catgories of baggage
Cargo transportation
Administrative formalities
Refund of amounts paid for transportation
Procedure for making claims and bringing lawsuits
Liability
Appendix